Certiport

FAQ

How to Use a Practice Exam Voucher

Taking an online practice exam is always a good idea, as it can give you an excellent chance to familiarize yourself with the testing process and give you more confidence when it comes time to taking the real thing. In fact, the practice exam questions are mapped to the actual certification exam questions—so taking a practice test can give you a good handle on your readiness level.

If you have an Online Practice Test Voucher, you may use it anytime, on any computer with a Web browser. The voucher is valid for only one practice test experience.

Installation and System Requirements
In order to take an online practice test, you will need to install Browser Lockdown and add Certiport as a trusted site in your Internet Options. Click here for instructions.

Assigning Your Practice Exam Voucher
To get started, Go to Certiport.com and click “Login”.

Exam Voucher Steps

  1. Login

    To get started, go to Certiport.com and click “Login”.
  2. Login (cont.)

    If you already have a user account with Certiport, enter your username and password, and click "Login". If you have not yet created a Certiport account, click on "Register" and follow the instructions to register as a new user.
  3. Exam Voucher Number

    Once logged in, select the Test Candidate role. Scroll down to the bottom and enter your Online Practice Test voucher number into the "Voucher Number" field and then click "Assign Voucher to Me".
  4. Voucher Information

    You should now see the voucher information displayed toward the top of the page in the "Certification Exams" section.
  5. Taking Your Online Practice Test

    When you're ready to take the practice test, log in at Certiport.com and choose the "Test Candidate" role.

    Find the appropriate program and voucher number under the "Certification Exam" section and select "Go".
  6. Choose Your Exam

    Select your language preference and then the practice test you want to take. Choose "Next".
  7. Start Exam

    Verify that the information is correct and choose "Start Exam".
  8. Specs

    System Requirements
    ONLINE (PC) TESTING REQUIREMENTS TO RUN
    MTA, VISTA, IC3, IC3 GS3, AND ACA EXAMS
    Item Required
    Processor Pentium® 4 1 GHz or better
    RAM 1GB
    Keyboard & Mouse (pointing device) Yes
    Minimum Video Resolution 1024 x 768
    Color Depth 16 Bit or Higher
    Display Properties 96 DPI only
    Minimum Monitor Size 17"
    200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth) Yes
    Minimum temporary Internet files disk space usage 512MB
    Communication ports and IP addresses

    The domain certiport.com needs to be accessible.
    The following IP addresses

    • 216.36.45.201 www.certiport.com
    • 216.36.45.202 certprep.certiport.com
    • 216.36.45.203 iQc.certiport.com
    • 216.36.45.204 info.certiport.com
    • 216.36.45.205 Digital Literacy
    • 216.36.45.206 MySpeed
    • 216.36.40.134 CertiportTerminal Server
    • 216.36.40.135 Certiport Terminal Server
    • 216.36.40.144 Certiport FTP
    • 216.36.40.145 Certiport FTP

    All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP
    HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).
    BrowserLockdown2.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:

    • A white screen when the exam attempts to start.
    • The tutorial loads and works but some or all of the exam content does not load
    • Questions start loading but never complete

    Note: If the Internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience the symptoms listed above.
    Security configurations should be changed so that full access to the internet is given to BrowserLockdown2.exe - usually by the IT department or personnel due to access rights.

    Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates Turned Off
    Adobe Flash Player current version
    Restoring software Software must be disabled during testing or testing PC will not keep user-tracking progress during test
    .Net Framework .Net 2.0.
    We recommend using the Microsoft installation found
    on Microsoft's website.
    Browser Lockdown Certiport Browser Lockdown 2 required
    Installed Printer Yes
    Supported Web Browsers Internet Explorer 7, 8, or 9
    Supported Operating Systems Microsoft® Windows® XP Professional (SP3)
    Microsoft® Windows® VistaTM Business (SP2)
    Microsoft® Windows® 7 Professional, 32 and 64 Bit (SP1)

Programs (Hover over a program to learn more)